Privacy Policy for Caldoria

Effective Date: January 1, 2025

Introduction

Welcome to Caldoria at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. At Caldoria, we respect your privacy and are committed to protecting your personal information when you use our sanatorium services and visit our website. This Privacy Policy describes what information we collect, how we use it, and your rights in relation to that information.

Information We Collect

1. Personal Identification Information: Name, email address, mailing address, telephone number.

2. Booking and Preference Details: Dates of stay, room preferences, special requests.

3. Usage Data: IP address, browser type, pages visited, time and date of visit, time spent on pages.

How We Use Your Information

We use the information we collect for the following purposes:

- To process reservations and manage your stay.

- To communicate with you regarding your booking, special offers, and updates related to our services.

- To improve our website, services, and customer experience through analysis of usage patterns.

- To comply with legal requirements and respond to lawful requests.

GDPR Compliance

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you are protected by the General Data Protection Regulation (GDPR). Under the GDPR, you have the following rights:

- Right to Access: You can request a copy of your personal data.

- Right to Rectification: You can ask us to correct inaccurate or incomplete data.

- Right to Erasure: You can ask us to delete your personal data in certain circumstances.

- Right to Restrict Processing: You can ask us to limit the way we use your data.

- Right to Data Portability: You can request your data in a structured, commonly used format.

- Right to Object: You can object to certain types of processing.

To exercise any of these rights, please contact us using the information provided below. We will respond within one month of your request.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

1. Essential Cookies: These are necessary for the website to function and cannot be switched off.

2. Performance Cookies: These collect anonymized information on how visitors use our website, helping us improve site navigation and performance.

3. Functional Cookies: These allow the website to remember choices you make, such as language or region.

You can manage your cookie preferences through your browser settings. If you disable cookies, some features of our site may not work as intended.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our staff are trained in data protection and follow strict security protocols.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will indicate when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please use our contact form or reach out to us at:

Caldoria
290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14167854829
Business ID: 516950421